Levi Alexander

Semarang, Central Java, Indonesia

Levi Alexander

Technical Project Manager

Technical Project Manager with 7+ years leading technical delivery, client relationships, and infrastructure operations across SaaS, gaming, and consumer app platforms. Track record spans enterprise SoW delivery for game studio clients, AWS cost optimization for a multi-cluster platform, and end-to-end product ownership from roadmap to launch.

Technical Project ManagementClient-Facing DeliveryStatements of WorkAWS Cost OptimizationAgile / Scrum

Experience

Experience

Technical delivery, client relationship management, infrastructure operations, and product leadership across SaaS, gaming, and consumer app platforms.

Delivery Manager III (Technical Project Manager)

AccelByte · Yogyakarta, Indonesia

Managing enterprise Statements of Work and supporting IT operational cost oversight across client infrastructure clusters.

SoW ManagementEnterprise ClientsAWS Cost MonitoringInfrastructure Operations
  • Managing and executing Statements of Work (SoW) for enterprise clients; delivered SoWs for Firewalk Studio (Concord) and Sony Fantom (FavoriteSpace).
  • Oversee AWS infrastructure cost monitoring across client clusters as part of the IT Operational team.
  • Identify cost anomalies by benchmarking against clusters with similar player CCU, run cost analysis and forecasting to assess impact on company margin, and coordinate with engineering for technical assessment.

Technical Project Manager III

AccelByte · Yogyakarta, Indonesia

Managed technical client relationships, coordinated issue resolution with engineering teams, led Client Engineering delivery, owned selected game launches, and supported additional major launches.

Client EngineeringLaunch SupportIncident CoordinationTechnical Client Relationships
  • Took full ownership of client launch delivery for Stray Bombay (The Anacrusis) and AlwaysGeeky (Voxies Tactics) as Technical Project Manager within the Client Engineering team.
  • Supported launch activities for Starbreeze (Payday 3) and Wildgate, coordinating technical issue follow-up across client and internal engineering teams.
  • Led the Client Engineering team handling client technical issues and managing/executing Statements of Work for enterprise clients.
  • Delivered SoWs and supported client work for Stray Bombay (The Anacrusis), AlwaysGeeky (Voxies Tactics), Tripwire Presents (Deceive Inc.), and Sony Fantom Studio (FavoriteSpace).
  • During The Anacrusis day-one Xbox Game Pass launch, diagnosed a concurrent-login authentication bug affecting live players, coordinated a same-week fix across client and backend teams, and restored login stability during peak launch traffic.

Project Manager

Bahaso · Jakarta, Indonesia

Managed IT project delivery and prioritization across the Bahaso product team.

IT Project DeliveryUser StoriesGovernment ProjectsOperations
  • Managed IT project delivery and prioritization across the Bahaso product team.
  • Maintained and groomed user stories to align development with business needs.
  • Supported government project delivery with BAKTI — handled issue reporting from students, resolved product and technical inquiries, supported the operational team, and improved the student onboarding process by introducing a QR code-based registration flow.

Product Owner

Bahaso · Jakarta, Indonesia

Led product direction, feature prioritization, customer feedback loops, and new product launches across Bahaso's app ecosystem.

Product OwnershipRoadmapA/B TestingMobile AppsPartnerships
  • Led end-to-end launch of Bahaso Talk, directing UI/UX, defining product requirements, training operations, and coordinating marketing materials.
  • Achieved approximately 20 paid users in the first month with a limited marketing budget and a 2-person operations team.
  • Managed product direction and feature prioritization for Bahaso's iOS, Android, and web apps.
  • Aggregated and analyzed App Store and Google Play reviews, and ran A/B tests with the UI/UX team to drive product improvements.
  • Engaged in partnership discussions with external stakeholders, including Universitas Indonesia, regarding product integration and development.

Frontend Web Developer

Bahaso · Jakarta, Indonesia

Built internal and government-facing dashboards to support Bahaso operations and BAKTI project delivery.

Vue.jsDashboardsGovernment Projects
  • Transformed an internal dashboard into a dedicated government-facing dashboard for BAKTI using Vue.js.
  • Built an internal operations dashboard from scratch using Vue.js to support day-to-day team workflows.

Web Developer

Freelance | Self-Employed · Jakarta, Indonesia

Delivered fullstack and WordPress web projects for multiple freelance clients.

Vue.jsLaravelWordPressClient Delivery
  • Delivered fullstack web development projects for multiple clients using Vue.js and Laravel, with self-hosted deployment via Domenesia.
  • Handled WordPress-based projects including redesigns and new builds.
  • Managed client relationships end-to-end, from requirement gathering through delivery.
  • Projects included DISTANTPH Kalimantan Selatan, Celvasha Hotel, Global CCTV, and Waralab.

Web Developer

Lazato Indonesia · Jakarta, Indonesia

Developed and maintained client websites and contributed to Lazato's SaaS mobile API product.

Vue.jsLaravelSaaS APIEnterprise Websites
  • Developed and maintained client websites as a fullstack engineer using Vue.js for frontend work and Laravel for backend work.
  • Contributed to Gisto API, Lazato's SaaS mobile API product.
  • Delivered web projects for enterprise clients including Jaya Auto, PFM Global Management Consulting, and Diao Elevator Indonesia.

Education

Education

Academic background.

Master of Information Systems

Bina Nusantara University · Jakarta, Indonesia

  • Summa Cum Laude.

Bachelor, Management and Information Systems

Bina Nusantara University · Jakarta, Indonesia

  • Double Degree.

Skills

Skills

Technical project management, stakeholder leadership, infrastructure operations, and web development capabilities.

Project & Delivery Management

Technical Project ManagementStatements of Work (SoW) ManagementClient-Facing DeliveryRequirement GatheringAgile / Scrum

Leadership & Stakeholders

Cross-Functional LeadershipStakeholder LeadershipClient Relationship ManagementIssue ResolutionLaunch Coordination

Infrastructure & Operations

Cost ReportingCost ReductionAWS Cost OptimizationAWS Cost ForecastingInfrastructure Cost MonitoringCost Anomaly AnalysisOperational Coordination

Product & Web Development

Product OwnershipRoadmap PrioritizationA/B TestingLaravelVue.jsWeb Development

Publications

Publications

Research publications and articles.

LEVI ALEXANDER

Technical Project Manager

Semarang, Central Java, Indonesia · contact@lvexander.com · www.linkedin.com/in/levi-alexander · www.lvexander.com

Technical Project Manager with 7+ years leading technical delivery, client relationships, and infrastructure operations across SaaS, gaming, and consumer app platforms. Track record spans enterprise SoW delivery for game studio clients, AWS cost optimization for a multi-cluster platform, and end-to-end product ownership from roadmap to launch.

EXPERIENCE

Delivery Manager III (Technical Project Manager) | AccelByte

Nov 2024 – Present · Yogyakarta, Indonesia

  • Managing and executing Statements of Work (SoW) for enterprise clients; delivered SoWs for Firewalk Studio (Concord) and Sony Fantom (FavoriteSpace).
  • Oversee AWS infrastructure cost monitoring across client clusters as part of the IT Operational team.
  • Identify cost anomalies by benchmarking against clusters with similar player CCU, run cost analysis and forecasting to assess impact on company margin, and coordinate with engineering for technical assessment.

Technical Project Manager III | AccelByte

May 2021 – Nov 2024 · Yogyakarta, Indonesia

  • Took full ownership of client launch delivery for Stray Bombay (The Anacrusis) and AlwaysGeeky (Voxies Tactics) as Technical Project Manager within the Client Engineering team.
  • Supported launch activities for Starbreeze (Payday 3) and Wildgate, coordinating technical issue follow-up across client and internal engineering teams.
  • Led the Client Engineering team handling client technical issues and managing/executing Statements of Work for enterprise clients.
  • Delivered SoWs and supported client work for Stray Bombay (The Anacrusis), AlwaysGeeky (Voxies Tactics), Tripwire Presents (Deceive Inc.), and Sony Fantom Studio (FavoriteSpace).
  • During The Anacrusis day-one Xbox Game Pass launch, diagnosed a concurrent-login authentication bug affecting live players, coordinated a same-week fix across client and backend teams, and restored login stability during peak launch traffic.

Project Manager | Bahaso

Jan 2021 – May 2021 · Jakarta, Indonesia

  • Managed IT project delivery and prioritization across the Bahaso product team.
  • Maintained and groomed user stories to align development with business needs.
  • Supported government project delivery with BAKTI — handled issue reporting from students, resolved product and technical inquiries, supported the operational team, and improved the student onboarding process by introducing a QR code-based registration flow.

Product Owner | Bahaso

Feb 2019 – Jan 2021 · Jakarta, Indonesia

  • Led end-to-end launch of Bahaso Talk, directing UI/UX, defining product requirements, training operations, and coordinating marketing materials.
  • Achieved approximately 20 paid users in the first month with a limited marketing budget and a 2-person operations team.
  • Managed product direction and feature prioritization for Bahaso's iOS, Android, and web apps.
  • Aggregated and analyzed App Store and Google Play reviews, and ran A/B tests with the UI/UX team to drive product improvements.
  • Engaged in partnership discussions with external stakeholders, including Universitas Indonesia, regarding product integration and development.

Frontend Web Developer | Bahaso

Sep 2018 – Feb 2019 · Jakarta, Indonesia

  • Transformed an internal dashboard into a dedicated government-facing dashboard for BAKTI using Vue.js.
  • Built an internal operations dashboard from scratch using Vue.js to support day-to-day team workflows.

Web Developer | Freelance | Self-Employed

Apr 2016 – Feb 2019 · Jakarta, Indonesia

  • Delivered fullstack web development projects for multiple clients using Vue.js and Laravel, with self-hosted deployment via Domenesia.
  • Handled WordPress-based projects including redesigns and new builds.
  • Managed client relationships end-to-end, from requirement gathering through delivery.
  • Projects included DISTANTPH Kalimantan Selatan, Celvasha Hotel, Global CCTV, and Waralab.

Web Developer | Lazato Indonesia

Aug 2016 – Apr 2017 · Jakarta, Indonesia

  • Developed and maintained client websites as a fullstack engineer using Vue.js for frontend work and Laravel for backend work.
  • Contributed to Gisto API, Lazato's SaaS mobile API product.
  • Delivered web projects for enterprise clients including Jaya Auto, PFM Global Management Consulting, and Diao Elevator Indonesia.

EDUCATION

Master of Information Systems | Bina Nusantara University

Summa Cum Laude. · Jun 2023 – May 2025 · Jakarta, Indonesia

Bachelor, Management and Information Systems | Bina Nusantara University

Double Degree. · 2013 – 2017 · Jakarta, Indonesia

SKILLS

Technical Project Management · Statements of Work (SoW) Management · Client-Facing Delivery · Requirement Gathering · Agile / Scrum · Cross-Functional Leadership · Stakeholder Leadership · Client Relationship Management · Issue Resolution · Launch Coordination · Cost Reporting · Cost Reduction · AWS Cost Optimization · AWS Cost Forecasting · Infrastructure Cost Monitoring · Cost Anomaly Analysis · Operational Coordination · Product Ownership · Roadmap Prioritization · A/B Testing · Laravel · Vue.js · Web Development

PUBLICATIONS

Machine Learning for Story Point Estimation: Do Large Language Models Outperform Traditional Methods?

Oct 2024 · JATIT